Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is seeking an Industrial Controls Field Service Technician to support customers across the U.S. and Canada through the installation, startup, commissioning, troubleshooting, maintenance, and service of advanced municipal water treatment systems.

This is a hands-on field service opportunity for a technician with experience in industrial controls, PLCs, electrical and mechanical systems, instrumentation, pumps, or commissioning. Experience in municipal water and wastewater is highly valued, but candidates with strong transferable experience in industrial, manufacturing, automation, controls, or electrical environments are encouraged to apply.

You may be a strong fit for this opportunity if you have experience as a:

PLC Technician
Controls Technician
Industrial Controls Technician
Commissioning Technician
Startup Technician
Industrial Controls Field Service Technician
Electrical Field Service Technician
Industrial Electrician
Automation Technician
Instrumentation & Controls Technician
Pump Technician
Pump & Controls Technician
Water/Wastewater Controls Technician
Field Service Technician

Experience with the following is highly valued:

PLC troubleshooting
Industrial controls
Control panel wiring and diagnostics
Variable Frequency Drives (VFDs)
SCADA systems
Startup and commissioning
Electrical troubleshooting
Pumps and pumping systems
Water and wastewater equipment
Customer-site field service support

What Your Day Will Look Like as an Industrial Controls Field Service Technician

As an Industrial Controls Field Service Technician, you’ll travel to customer sites to support the installation, commissioning, troubleshooting, repair, and preventative maintenance of municipal water treatment equipment and systems.

This role works with a variety of advanced mechanical, electrical, instrumentation, and control systems and requires a strong technical background, customer-focused communication, and the ability to work independently in the field.

You’ll collaborate closely with customers, project teams, and internal support groups to help deliver safe and successful project outcomes.

A typical work week includes travel on Monday and Friday, with field service work performed Tuesday through Thursday at customer locations throughout the U.S. and Canada.

What We’re Looking For

Experience servicing and troubleshooting electrical, mechanical, and industrial control systems in industrial, manufacturing, or municipal environments
Experience with PLCs, HMIs, SCADA systems, VFDs, control panels, and industrial automation
Experience with low- and medium-voltage power distribution equipment, VFDs, conduit, grounding, and three-phase electrical systems
Experience with electrical troubleshooting, control panel wiring, diagnostics, and root-cause analysis
Familiarity with PLCs, HMIs, SCADA systems, network troubleshooting, and control systems
Ability to read and interpret Process & Instrumentation Drawings (P&IDs), electrical drawings, wiring diagrams, and system layouts
Experience with instrumentation such as flow meters, pressure transmitters, level transmitters, and temperature sensors
Strong troubleshooting and root-cause analysis skills
Ability to perform equipment startup, commissioning, functional testing, and preventative maintenance
Experience with pumps, pumping systems, instrumentation, or water/wastewater equipment is highly valued
Comfortable conducting customer training sessions and communicating technical information clearly
Strong written and verbal communication skills
Ability to work independently while managing multiple customer locations and priorities
Commitment to safety and adherence to Environmental, Safety & Health (ESH) policies
Experience with ServiceMax is a plus
Valid driver’s license and ability to obtain and maintain a valid passport for travel within the U.S. and Canada

Travel & Schedule

Greater than 75% travel throughout the U.S. and Canada
Typical schedule includes travel on Monday and Friday, with onsite field work Tuesday–Thursday
Work environments may include offices, manufacturing facilities, construction sites, and municipal water or wastewater treatment plants
Ability to lift up to 50 lbs. and work around operating industrial equipment as needed

Benefits for Industrial Controls Field Service Technicians

Four (4) weeks of Paid Time Off (PTO)
Health, Dental, and Vision insurance
Retirement and investment savings programs
Career growth and professional development opportunities
Company wellness, recognition, and employee discount programs
Paid volunteer opportunities through Xylem Watermark

At Xylem, our Total Rewards Program goes beyond compensation by supporting your career development, well-being, and long-term success.

If you enjoy solving technical challenges, working directly with customers, traveling to customer sites, and making an impact through advanced industrial controls and water technology, we encourage you to apply.

Compensation

Starting Pay: From $33/hour

Opportunities for higher pay may be available based on experience, skills, and location.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Xylem

New Jobs

Industrial Controls Field Service Technician