Plumbing Service Manager

Blue Collar Services of Kansas City • Permanent • Salina, Kansas, United States • $60k - $75k / year • 6m ago

Job Summary
We’re looking for an experienced Plumbing Manager to lead and oversee expansion of our successful septic business to include a plumbing division. In this role, you'll manage a team of technicians, ensure high-quality service delivery, and drive operational efficiency. The ideal candidate is both technically skilled and people-oriented, with strong leadership capabilities and a deep understanding of plumbing systems, codes, and safety regulations.

Key Responsibilities

Oversee daily operations of the plumbing team, including scheduling, dispatching, and job completion.
Ensure all plumbing work complies with local codes, safety regulations, and company standards.
Train, mentor, and evaluate technicians to maintain high performance and customer satisfaction.
Collaborate with other departments to coordinate service delivery and resolve field issues.
Monitor inventory, tools, and equipment to ensure availability and cost control.
Review project estimates, approve invoices, and manage departmental budgets.
Implement and track KPIs to improve operational efficiency and team productivity.
Maintain detailed job records and prepare reports for upper management.
Utilize fully the business management software, Service Titan.
Stay current with industry trends, technology, and regulatory changes.

Required Qualifications

High school diploma or equivalent; relevant trade school or technical training preferred.
Minimum of five years of plumbing experience, including at least two years in a supervisory role.
Valid plumbing license as required by state or local regulations.
Strong understanding of residential and commercial plumbing systems.
Proven ability to manage teams and handle multiple projects simultaneously.

Preferred Certifications

Master Plumber License
OSHA 30-Hour Certification
Project Management Certification (e.g., PMP or equivalent)

Skills and Competencies

Excellent leadership and team management skills.
Strong communication skills and customer service abilities.
Experience with Service Titan business management software
Solid problem-solving and decision-making capabilities.
Ability to read and interpret blueprints, schematics, and technical documents.
Knowledge of safety requirements and compliance standards.
Time management and organizational skills.

As the link between plumbers in the field and company leadership, the plumbing manager makes sure the quality of project execution aligns with business values and growth plans.

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