General Manager/License Holder - HVAC (Hands-On Leadership Role)
Location: Des Moines, Iowa | Full-Time
Compensation: $90,000-$110,000/yr+, DOE
Position Overview
We are seeking a hands-on General Manager who is also a fully licensed HVAC professional. This role is ideal for an experienced HVAC leader who enjoys working in the field while also overseeing day-to-day operations.
This is not a desk-only management position. The General Manager will actively perform HVAC service, maintenance, and installation work while gradually building, training, and leading a technician team. This individual will play a critical role in setting standards, ensuring quality and safety, managing jobs, supporting customers, and helping grow the business locally.
Key Responsibilities
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Perform residential and light commercial HVAC service, maintenance, and installations
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Lead by example in the field while establishing best practices and standards
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Build, train, and mentor future HVAC technicians
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Manage daily operations including scheduling, job prioritization, and workflow
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Communicate with customers to ensure satisfaction and professionalism
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Coordinate closely with ownership on operations, growth, and planning
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Maintain high standards for safety, quality, and regulatory compliance
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Support business development efforts such as trade shows, door-to-door outreach, and customer calls
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Help drive revenue growth through strong service execution and sales ability
Key Skills & Qualifications
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Active, hands-on HVAC technician with strong diagnostic and troubleshooting skills
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Willing and able to perform field work daily
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Proven leadership or supervisory experience in HVAC or skilled trades
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Strong customer communication and professional presence
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Demonstrated sales ability and comfort discussing service options
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Ability to manage schedules and prioritize work effectively
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High standards for workmanship, safety, and accountability
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Comfortable mentoring and training junior technicians
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Self-motivated with a strong work ethic and growth mindset
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Willingness to learn new skills and adapt as the business scales
Experience Required
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5–10+ years of hands-on HVAC experience
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Prior leadership, lead technician, or management experience strongly preferred
Licensing & Certifications
What This Role Offers
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Leadership opportunity with hands-on involvement
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Ability to shape and grow a local HVAC operation
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Long-term career opportunity with advancement potential
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Competitive compensation based on experience and performance
