Head of Operations

Ecruit • Permanent • London, Greater London, England • 1w ago

Head of Operations -London

The Role

Do you want the chance to build operations your way, rather than inherit someone else’s systems? Ready to turn your experience in delivery, logistics or marketplace platforms into a leadership role where your decisions shape a company’s future?

This is your opportunity to step into a Head of Operations role where you will create the structure, influence strategy, and see the direct impact of your work every day.

Atyourtime Secured Food Delivery is developing a new, secure approach to food delivery using patented Tag & Scan technology. We are looking for a Head of Operations to design and lead the operational framework that will power our launch and growth.

This is not about maintaining existing processes. You will build them from the ground up. You will create the systems, partnerships and team that keep the platform running smoothly, giving you real ownership and visibility from day one.

This is an equity-only role initially, moving into a salaried position once operations begin and revenue is generated.

Apply today to become our next Head of Operations and start building a platform where your work drives real growth and long-term reward.

Key Responsibilities:

Take ownership of day-to-day operational planning and delivery
Design scalable processes for restaurant onboarding, driver allocation, order flow, and agent engagement
Build strong relationships with Users, Restaurants, Drivers, and Agents
Develop and manage external partnerships to extend service reach
Recruit, guide, and support a high-performing operations team
Work with the CEO and CTO to align operations with product development and growth plans
Identify improvements that increase efficiency, reliability, and user experience

The Company

Atyourtime Secured Food Delivery is on a mission to transform the food delivery industry. Our platform connects Users, Restaurants, Drivers and Agents within a secure, integrated ecosystem.

By focusing on safety, accountability and smart technology, we aim to set a new standard for how food delivery works — one that is scalable, trusted and built for the future.

We’re growing rapidly and building a global franchise network, offering forward-thinking entrepreneurs the opportunity to join us in shaping the future of secure, tech-driven food logistics.

The Benefits

Equity ownership and a genuine stake in the company’s success
The chance to shape the operational backbone of a high-growth startup
Direct collaboration with the CEO, COO, and CTO
A visible leadership role where your decisions drive real outcomes
A clear pathway into a salaried Head of Operations position as revenue grows

The Person

Proven operations leadership experience within food delivery, logistics, mobility, or marketplace platforms
Strong understanding of multi-stakeholder environments
Experience building partnerships with vendors, aggregators, or service providers
A track record of creating and scaling operational processes
Confident decision-maker with strong communication and problem-solving skills
Comfortable working in a fast-paced startup setting