Lead Plumbing Service Technician
Location: Alpharetta, GA
Pay: $30–$40/hour + Commissions, Bonuses, and Additional Employer-Paid Benefits
About the Opportunity
A growing residential plumbing company in the Alpharetta area is seeking an experienced Lead Plumbing Service Technician to join its team. This role is ideal for a skilled plumber who enjoys diagnosing and repairing plumbing systems, building lasting customer relationships, and contributing to a company that values professionalism, teamwork, and career growth.
The ideal candidate has experience independently managing a service truck, providing exceptional customer service, and identifying repair, maintenance, and replacement opportunities while delivering honest recommendations homeowners can trust.
Responsibilities
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Diagnose, repair, service, and maintain residential plumbing systems.
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Troubleshoot plumbing issues, identify root causes, and provide effective solutions.
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Perform routine maintenance and plumbing inspections.
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Repair and replace water heaters, fixtures, faucets, toilets, disposals, and other plumbing components.
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Diagnose and repair leaks, drain issues, water lines, sewer lines, and gas piping as applicable.
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Educate customers on repair, replacement, and preventative maintenance options.
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Identify opportunities for system upgrades and plumbing replacements when appropriate.
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Document work performed, equipment information, and customer recommendations.
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Maintain a clean, organized service vehicle and work area.
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Communicate effectively with customers, dispatch, and team members.
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Participate in ongoing training and assist with mentoring junior technicians as needed.
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Respond to emergency service calls as required.
Equipment & System Experience Preferred
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Tank and tankless water heaters
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Water filtration and water softening systems
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Drain cleaning equipment
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Sewer and water service lines
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Toilets, faucets, fixtures, and garbage disposals
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Sump pumps and sewage ejector pumps
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Gas piping
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Leak detection equipment
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Camera inspection equipment
Qualifications
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4+ years of residential plumbing service experience preferred.
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Experience independently managing a service truck.
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Valid driver's license with a clean driving record.
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Strong diagnostic, troubleshooting, and customer service skills.
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Ability to effectively communicate repair and replacement options to homeowners.
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Applicable state or local plumbing license preferred.
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Ability to pass a background check and drug screen.
Physical Requirements
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Ability to lift heavy equipment and materials.
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Ability to work in crawl spaces, attics, basements, and confined spaces.
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Ability to climb ladders, kneel, bend, and perform physical labor throughout the day.
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Ability to work in varying weather conditions when necessary.
What We Offer
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$30–$40/hour based on experience
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Commission opportunities and performance bonuses
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Additional employer-paid benefits
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Company-provided service vehicle
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Ongoing training and career advancement opportunities
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Supportive team culture with opportunities for long-term growth
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Stable, year-round work with a growing company
If you're a dependable, customer-focused plumbing professional who takes pride in delivering quality workmanship and building trust with homeowners, we'd love to hear from you.
