Raymond C.

Skills

Experience:
• Coordinates planning and execution of activities, including workforce management, recruitment, and hiring new team members.
• Implementing SOP’s optimally and analyzing service and quality issues to identify and address training needs.
Skills and Abilities:
• Enforcing company procurement guidelines and implementing cost-saving strategies.
• Providing leadership support to the sales team and actively participating in the hotel’s marketing plan.
• Maintaining community standing through relationships with civic organizations and ensuring high hospitality standards.
Financially Acumen:

• Maximizing profits and revenue through efficient staff and resource management.
• Preparing and executing budgets and forecast objectives with keen focus on financial efficiency.

About

Dedicated and results-driven hotel leadership professional with an impressive 30-year career overseeing luxury resorts, boutique hotels and gaming operations. Proven expertise in ensuring compliance with regulations, optimizing departmental financial performance, and leading multi-department teams to success. A strategic thinker and dynamic leader, I have a strong track record of delivering operational efficiency, driving substantial improvements in guest satisfaction, and achieving financial success. Notable achievements include 8% increase in GOP and a commitment to fostering a culture of exceptional customer service. Excited to bring my wealth of experience and passion for excellence as your new General Manager.