Field Manager
Location: Houston, TX (Full-Time)
Position Summary
Lead a dynamic technician team in delivering exceptional residential and commercial home services. Provide hands-on coaching, optimize operations, and drive sales growth through performance monitoring and strategic oversight. Ideal for proven leaders passionate about building high-performing teams and elevating customer experiences.
Why Join Us?
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High-Impact Leadership: Shape team success and operational excellence in a fast-growing environment.
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Career Growth: Access training, coaching, and advancement opportunities.
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Competitive Rewards: Lucrative performance incentives tied to sales and efficiency metrics.
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Supportive Culture: Join a collaborative, values-driven team focused on accountability and innovation.
Key Responsibilities
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Team Supervision: Conduct ride-alongs, real-time coaching, and performance reviews; enforce SOPs, safety, and ETAs.
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Operations Optimization: Manage schedules, tools/equipment readiness, and job execution to minimize inefficiencies.
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Sales & Customer Focus: Guide upselling, handle objections, and track metrics (e.g., close rates, average ticket) for revenue growth.
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Commercial/Insulation Management: Research opportunities, secure projects, and oversee execution for profitability.
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Fleet Oversight: Monitor vehicle maintenance and usage to ensure reliability.
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Weekly Leadership: Host meetings, analyze results, and report KPIs to sales director.
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Development: Foster team culture through training, accountability, and ongoing support.
Qualifications
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3+ years in field leadership (home services), with proven technician coaching and sales guidance.
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Strong knowledge of residential/commercial operations, safety (OSHA), and CRM tools (e.g., Workiz).
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Excellent communication, problem-solving, and organizational skills.
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Valid driver's license with clean record; flexible for evenings/weekends.
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Physically able: Lift 50+ lbs, climb ladders/attics, work in varied conditions.
