Position: HVAC General Manager
Location: Roswell, GA
Compensation: $100k - $125k/yr base + Bonus
Benefits: Health, Dental, Vision, 401k, and PTO
Are you a dynamic leader with a passion for operational excellence, team development, and driving growth? Our rapidly expanding HVAC contracting company is seeking an experienced General Manager to oversee daily operations and lead the next phase of our growth.
In this high-impact role, you'll combine operational leadership with financial and people management to ensure exceptional service delivery, strong margins, and a scalable business model.
Key Responsibilities
Operational Management
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Oversee daily operations across service, installation, and maintenance teams.
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Build and optimize Standard Operating Procedures (SOPs) for consistency and efficiency.
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Lead scheduling, dispatch, and production to meet response and completion targets.
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Ensure quality control, safety compliance, and effective inventory management.
Financial Oversight
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Prepare and analyze P&L statements, KPIs, and annual budgets.
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Improve job costing accuracy and maintain strong gross margins.
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Manage operating expenses while supporting revenue growth and pricing strategies.
Team Leadership
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Recruit, mentor, and develop managers, technicians, and administrative staff.
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Establish clear performance metrics and accountability across all departments.
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Promote a positive, safety-focused culture rooted in teamwork and customer service.
Customer Experience & Growth
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Drive superior customer satisfaction through quality assurance and responsive service.
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Implement or optimize CRM/POS systems to enhance communication and field efficiency.
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Collaborate with marketing and sales teams to maximize lead conversions and recurring revenue.
Strategic Development
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Identify new market opportunities, partnerships, and expansion avenues.
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Improve processes for scalability in multi-location or high-volume operations.
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Provide regular updates to ownership on operational performance, finances, and strategic goals.
Qualifications
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7+ years of HVAC operations experience, including 3+ years in management.
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Strong understanding of residential and/or commercial HVAC systems, industry codes, and best practices.
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Proven success leading teams of 20+ employees in a performance-driven environment.
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Proficient with HVAC operations software such as ServiceTitan, Housecall Pro, or similar.
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Strong financial acumen with budgeting, forecasting, and KPI management experience.
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Excellent communication, leadership, and problem-solving abilities.
Why Join Us?
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Opportunity to lead a fast-growing, forward-thinking HVAC company.
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High-impact role with autonomy and room to innovate.
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Supportive ownership committed to long-term growth and operational excellence.
