HVAC Service Technician
Location: Norwalk, CT
Compensation: $35-$50/HR plus performance incentives!! (Total comp est. $125K+)
Position Overview
We are seeking a skilled and dependable HVAC Service Technician to join our growing team. This role focuses on residential and light commercial service, maintenance, and installation while delivering an exceptional customer experience. The Service Technician reports directly to the General Manager and plays a vital role in upholding our commitment to quality, safety, and professionalism.
What We Offer
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Signing bonus for qualified candidates
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Competitive hourly pay + uncapped performance incentives - $35-$50/HR
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Medical, dental, and vision insurance
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Competitive paid time off
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Company vehicle and tablet provided
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401(k) with company match
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Clear career advancement opportunities into Lead Technician or Operations roles
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Supportive, owner-backed environment with minimal corporate red tape
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Fair, thoughtful, and well-structured on-call rotation
Key Responsibilities
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Diagnose, service, repair, and maintain residential and light commercial HVAC systems
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Perform seasonal maintenance, system inspections, and equipment replacements
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Accurately document all work and service notes using ServiceTitan
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Clearly communicate system issues, solutions, and pricing with customers prior to beginning work
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Follow all safety policies and procedures
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Maintain company vehicle, tools, and inventory in a clean and organized manner
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Assist installation teams or fellow technicians as needed
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Participate in ongoing training to expand technical skills and knowledge
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Represent us with professionalism, integrity, and high-quality workmanship on every call
Qualifications
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Valid Connecticut S1, S2, S3, or S4 HVAC License
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EPA 608 Certification (Type II or Universal)
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Minimum 3+ years of HVAC service, maintenance, or installation experience
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Strong electrical and mechanical troubleshooting skills
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Customer-focused mindset with strong communication skills
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Valid driver’s license with a clean driving record
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Ability to lift 50+ lbs and work in confined spaces and varying weather conditions
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Experience with ServiceTitan or similar field service software is a plus
Schedule
