Service Plumber
As a Service Plumber, you will be the face of our company, providing expert plumbing services to our valued residential customers. Your skills, knowledge, and passion for customer satisfaction will play a vital role in ensuring that our customers' plumbing needs are met with excellence. We offer competitive compensation, a supportive work environment, and ample opportunities for professional growth and advancement.
Key Responsibilities:
- Perform a wide range of residential plumbing services, including installations, repairs, and maintenance tasks.
- Diagnose plumbing issues accurately and provide efficient solutions to meet customer needs.
- Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters.
- Conduct thorough inspections of plumbing systems and identify potential problems or areas for improvement.
- Collaborate closely with customers, actively listening to their
- concerns and providing expert advice and recommendations.
Ensure all work is performed in compliance with industry standards, local codes, and safety protocols. - Document services performed, materials used, and time spent on each job accurately and efficiently.
- Maintain a clean and organized work area, ensuring proper handling and storage of tools and equipment.
- Deliver exceptional customer service, addressing customer questions and concerns with professionalism and empathy.
- Stay updated on industry trends and advancements, actively seeking opportunities for professional development.
- Foster positive relationships with team members, providing support and assistance as needed.
- Embrace a teamwork-oriented approach, collaborating with colleagues to ensure seamless project execution.
- Uphold company values and policies, consistently representing the company in a professional and ethical manner.
Qualifications:
- Journeyman Plumber certification or equivalent.
- Proven experience in residential plumbing services, including installations, repairs, and maintenance.
- Solid understanding of plumbing systems, fixtures, and materials.
- Strong diagnostic and problem-solving skills.
- Excellent customer service and communication abilities.
- Detail-oriented with a focus on delivering quality workmanship.
- Valid driver's license and clean driving record.
- Physical stamina to handle the demands of the job, including lifting heavy objects and working in various environments.
- Strong work ethic and the ability to work independently and as part of a team.
Interpersonal Qualifications:
- Customer service focus and mindset, putting our employees and
- Partners first, with excellent ability to communicate and develop relationships.
- Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
- Highly organized, ability to act quickly while still having attention to detail.
- Hold yourself to a higher standard and exhibit a high level of integrity.
Why You’ll Want to Work Here:
Core values that we live every day – not just words on a page:
We Win Together, Today Not Tomorrow, Performance Not Politics
Performance pays directly tied to results – You deliver for us, we deliver for you
Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
Secure your financial future – 401(k) with company match
We invest in your future – ongoing training that directly results into bigger career opportunities combined with continuous education stipends
Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of an institutional investor
