Fire Alarm Engineer / Operations & Service Manager
Location: St Albans, Hertfordshire, with travel across Hertfordshire, London and the Home Counties
Salary: £40,000–£60,000, depending on experience, plus performance-related incentives + Benefits
Are you an experienced Fire Alarm Engineer with strong servicing, maintenance and fault-finding skills? Would you like the opportunity to build and lead a new service division within an established fire and security business?
The role
Barnes & Bryant Fire and Security Ltd is creating a new Service & Small Works division and is looking for its first dedicated Service Engineer.
Initially, you will take responsibility for day-to-day servicing, planned maintenance, fault-finding and remedial work. You will also help establish the processes, systems and client relationships needed to build a successful department.
As the division grows, the position offers a clear route into an Operations & Service Manager role. You will recruit and lead engineers, manage department performance and work directly with the Directors to shape its commercial direction.
Key Responsibilities
- Service, maintain and diagnose conventional and addressable fire alarm systems
- Complete work in line with BS 5839-1
- Work on evacuation alert, EVC, disabled refuge and PAVA systems where required
- Support intruder alarm, CCTV and access control systems
- Complete compliant service records, certificates and reports
- Manage service clients, maintenance schedules and site documentation
- Identify and quote for small works, upgrades and remedial projects
- Help establish scheduling, documentation and operational processes
- Support the recruitment and development of additional engineers
- Monitor response times, first-time-fix rates, client retention and profitability
About our company
Barnes & Bryant Fire and Security Ltd is a BAFE SP203-certified fire alarm and security installer based in St Albans.
We deliver contracting and installation projects across commercial, healthcare, residential and industrial environments. Our established installation business provides a strong client base and pipeline of work for the new division.
The Benefits
- Performance-related incentives linked to division growth
- Company vehicle, tools and equipment
- 25 days’ holiday, increasing annually to 30 days, plus bank holidays
- Ongoing training and support towards further qualifications
- A clear route into an Operations & Service Manager position
- Direct access to the company Directors
- Freedom to help shape how the department operates
The person
- Proven experience servicing, maintaining and fault-finding fire alarm systems to BS 5839-1
- Experience working with conventional and addressable fire alarm systems
- Working knowledge of intruder alarms, CCTV and access control
- A relevant qualification, such as FIA units, City & Guilds, NVQ Level 3 or equivalent
- A full UK driving licence
- Strong client communication and relationship-building skills
- The ability to manage your own diary and workload with minimal supervision
- Good organisational skills and a process-focused approach
- Commercial awareness, including quoting for small works and identifying additional opportunities
- The confidence to take ownership of a new service function
- The ambition to progress into an Operations & Service Manager role
Experience with evacuation alert systems, disabled refuge systems, EVC, PAVA or managing a team of engineers would be highly advantageous.
What’s next
Send your CV and a brief covering note today to take the next step towards building and leading your own fire and security service division.
