Service Manager - Commercial HVAC
Location: Skokie, IL | Full-Time
Hybrid: Office/Field Role
Compensation: $90,000-$120,000, Depending on Experience
Role Summary
We are hiring a Service Manager to support and scale our Commercial HVAC operations. This is a senior, hands-on leadership role designed for an experienced commercial HVAC professional who can step in when situations get complex - supporting technicians in the field, visiting job sites, resolving issues in real time, and maintaining strong client relationships.
This is not a desk-only role. The ideal candidate is a seasoned commercial technician with leadership presence, strong communication skills, and the ability to lead calmly under pressure.
Who We’re Looking For
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A senior commercial HVAC technician ready to move into (or already in) a leadership role
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A trusted technical escalation point and “go-to” resource
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Someone comfortable handling client communication and live field issues
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A mentor who enjoys developing and supporting technicians
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A steady leader who can balance technical expertise with people skills
Core Responsibilities
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Act as the escalation point for complex service and installation challenges
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Visit job sites to support technicians and drive solutions
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Coordinate daily field operations, including scheduling, priorities, and job flow
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Bridge communication between technicians, clients, vendors, and office staff
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Oversee onboarding and documentation of HVAC systems for new accounts
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Ensure safety, quality, and efficiency standards are consistently met
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Support job costing, documentation, and operational tracking
Required Experience
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10+ years of commercial HVAC experience
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Strong background with chillers, boilers, and commercial RTUs
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Prior leadership, senior technician, or supervisory experience
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Excellent troubleshooting, communication, and decision-making skills
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Comfortable using technology (mobile apps, photos/videos, documentation tools)
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Valid driver’s license and clean driving record
Priority Will Be Given to Candidates Who:
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Have served as the “go-to” technician on complex jobs
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Are confident stepping into live field situations
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Communicate clearly with both technicians and clients
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Lead with confidence, accountability, and no ego
